Deadlines and Fines
Some of our services may allow a customer to place an order without needing to pay a single cent upfront, but only upon receiving a proof from our side to certify that the work has been done and is ready for delivery. In those cases, upon receiving an order, we will immediately start working on it, dedicating our time and effort to the task. A client who, after placing an order, refuses to fulfill their payment obligation will incur a payment default and be subject to fines and other consequences.
1 Freedom
We live in the 21st century, and nowadays, most people in the world are free. This means that no one has forced you to visit our website, nor to stay here and read this text, and certainly no one will force you to request any of our hacking services if you don't like our website, are not satisfied with our workflow, or for any other reason find our proposal unsatisfactory. In such a case, you are free to close our website and leave. We live in freedom, and no one is forcing you to do anything you don't want to.
Freedom is not just for you but for us as well. Therefore, we offer our services under specific rules and conditions. We are the ones doing the work, and we do so exclusively on our terms. If these terms are not acceptable for you, we are not interested in taking your order.
Each of our services is governed by a document we call the "Service Contract". This document outlines all procedures and conditions, including pricing, timelines, payment methods, guarantees, and other relevant details.
When placing an order with us, it is mandatory for the customer to have thoroughly read and fully accepted the Service Contract. In case of disagreement with any part of it, no order should be placed.
2 Responsibility
When a client places a new order with us, they are fully informed in advance about how our service works, step by step, from start to finish. With us, there are no hidden terms or fine print. By engaging our services, the client must accept the "Service Contract", which implies they have read and understood it. If someone orders a service without taking the responsibility to read and comprehend the terms, they forfeit the right to raise complaints later.
If a client has any doubts regarding the Service Contract, it is their responsibility to reach out to us with their questions. We are always pleased to clarify any inquiries, as long as they are made before the order is placed, not after.
Given that everything is explained in great detail, and our support team is available 24/7, we cannot accept statements such as: "but I believed that...", "I assumed..." or "I thought...". There is nothing to assume, believe, or guess. The "Service Contract" is the only authoritative source, leaving no room for interpretation. It must be read by everyone placing an order — without exception, excuses, or justifications.
3 Payment deadline
Puxko offers a wide range of hacking services. Some of these services allow the customer to place an order without requiring any upfront payment. In such cases, Puxko will complete the service first and provide a proof that the work has been done and is ready for delivery before requesting payment. For all services offering this payment option, the Service Contract will explain exactly what the proof consists of (it is not at the client's discretion but is a specific proof defined by Puxko), the deadline for payment after receiving it, and the penalties for failing to pay on time.
This only applies to those orders that are requested under the "payment after proof" option. For orders paid upfront, there are no payment deadlines or penalties, as work begins only after payment is received.
Payment deadlines are strictly enforced and are non-negotiable. Delayed payments cannot be justified under any circumstances, even in the event of external calamities or unforeseen misfortunes.
4 Rejection of fines
If a fine is incurred, its payment will be mandatory. Should the client pay for the service after the deadline without including the fine, Puxko will withhold the delivery until the outstanding amount is fully settled.
The customer is not entitled to a refund. Incurring a fine and refusing to pay it does not relieve the client of their obligation to pay for the hired service, nor does it grant the right to cancel the service.
Puxko will hold the order and wait for the outstanding payment indefinitely. If payment is not received within 15 days from the time the proof was delivered, a super-fine of 10 times the service price will be applied due to the extreme delay.
5 Contract violation
A customer who, after placing an order under the "proof before payment" option, refuses to make the payment or, having delayed payment, refuses to pay the fine, will be in violation of the Service Contract, which could lead to serious consequences.
We maintain a strict Privacy Policy that protects the data and information of all our clients and their orders. However, this privacy policy may be rendered void in the event of a contract violation.
If the Privacy Policy becomes void, we reserve the right to contact the target person or entity the customer requested to hack and provide them with full details regarding the customer and the order.
A contract violation not only voids the Privacy Policy but also results in a super-fine of 50 times the original service price. Refusal to pay this fine will result in the matter being escalated to our Fraud Division, who will assess the situation and take appropriate actions, which may vary depending on the circumstances.
Puxko reserves the right to determine, at its sole discretion, when a customer is considered in violation of the Service Contract. In such cases, a single warning will be issued to the customer via any means of communication, providing them with 24 hours to respond and resolve the issue. Failure to receive a positive response and complete the order within this 24-hour period will result in an immediate determination of contract violation.